Welcome to the GSW Water Heating ("GSW") Website. The following terms and conditions apply to all users of this Website. Changes to these terms and conditions may be made at any time without prior notice. By accessing or using this Web Site, you acknowledge acceptance of these terms and conditions. If you do not agree to these terms and conditions, please do not use this Website.

GSW respects your privacy. When you visit our Website certain information is collected in order to respond to your inquiries, to improve our Website and to better serve your interests and needs.

We collect personal information from you when you make inquiries about GSW, our affiliated companies or our products. If you are a contractor or other member of the trade, this information may include contact information, information regarding your inquiry and information about your business. If you are a consumer, the information we collect may include your name, address, telephone number and email address and information regarding your inquiry. We use the information that we collect to contact you in responding to your inquiry. We also may use this information to update any product information that we have provided to you previously and to communicate with you about our products and services that may be of interest to you. For these purposes, we may share your information among our affiliated companies. However, we do not intend to disclose your personal information to any third party unless you expressly consent or if we are required to do so by law. If you do not wish to receive any future communications from us or wish to have your information removed from our records, please contact our Privacy Office. Your information will be retained in a file located at our Head Office in Fergus, Ontario.

To improve our website and make your visits more efficient, some of our web pages may utilize "cookies" which constitute small data files sent to your Web browser and stored on your computer. A cookie allows our server to recognize you when you visit our Web pages in the future so as to make your next visit more efficient and to allow us to track site usage for the purpose of making content improvements. Most Web browsers will notify you when a cookie is to be sent to you and enable you to decline to accept the cookie. You are not required to accept a cookie in order to visit any of our Web pages.

Our Website uses appropriate technology and procedural measures to provide protection for the information that we collect.

If you have any questions or concerns regarding our privacy policies or if you wish to review or update the information that you have provided to us, please contact our Privacy Office,

by email at: privacyoffice@gsw-wh.com
by mail at:

599 Hill Street West
Fergus, Ontario N1M 2X1
or by telephone at: 1.800.447.6575

By visiting our Website, you consent to the collection and use of your personal information as described above. If we change this Privacy Policy in the future, the changes will be posted on our Website so that you can always know what information we collect and how we use it. Any future access to this Website subsequent to the posting of such changes will be deemed to be an acceptance of and agreement to our Privacy Policy as amended.

The content, information and documents contained on this Website are owned by GSW and its affiliated companies (as applicable) and are protected by copyright, trademark and other applicable intellectual property rights laws. You are authorized to download, store and print one copy of any information or documents obtained on this Website, provided that the information or documents are used only for personal non-commercial purposes and any copy of any information or document or portion thereof includes the above copyright notice and all applicable trademark notations depicted on this Website. You may not, however, distribute, modify, transmit, reuse, report, or use the contents of this Website, including text, data, images, audio, video and other materials for public or commercial purposes without written consent of GSW.

The trademarks displayed on this Website are the property of GSW and its affiliated companies. Users are not permitted to use these trademarks without the prior written consent of GSW.

©Copyright 2008 GSW Water Heating all rights reserved.

Any communication or material that is not personal information that you transmit to this Website by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, is and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by GSW and its affiliated companies for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, GSW and its affiliated companies are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to this Website for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products using such information.

This Website may contain links or references to websites, products, services or publications of persons other than GSW. Such links or references do not imply any endorsement or approval of such websites, products, services or publications by GSW or any of its affiliated companies.

The products and services contained in this Website are only offered in jurisdictions where they may be legally offered for sale.

The content, information and documents contained on this Website are provided for convenience and informational purposes only and are not intended to meet any particular userÕs need. While such content, information and documents were believed to be correct when placed on or made available through this Website, they are all provided on an ÒAS ISÓ basis. GSW and its affiliated companies hereby expressly disclaim any and all representations, conditions or guarantees of any kind, express or implied, statutory or otherwise, including but not limited to, implied warranties, representations and conditions of merchantability, fitness for a particular purpose or non-infringement of intellectual property rights relating to such content, information and documents, except to the extent such liability may not be excluded at law. You expressly understand and agree that GSW, its affiliated companies and their respective directors, officers and employees shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, losses, costs or other liability (except to the extent such liability may not be excluded at law), including but not limited to, damages for loss of profits, goodwill, use of data or other intangible losses resulting from (i) the use or the inability to use the GSW Website or any GSW or the information available on or from such Website; (ii) unauthorized access to or alteration of your transmissions or data; or (iii) any other matter relating to the GSW Website.

The GSW Website, the information provided on it and the use of this Website are governed by the laws of the Province of Ontario and the laws of Canada applicable therein without reference to its conflicts of laws rules. You expressly consent to the jurisdiction of the courts of that province to determine any dispute or action relating to this Website.

GSW Water Heating, a division of A.O. Smith Enterprises Ltd.